Effective date: October 2, 2026
Connectere CPA Professional Corporation (“Connectere CPA”, “we”, “us”) respects your privacy. This policy explains what personal information we collect through this website, how we use it, and the choices you have. We handle personal information in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and our professional obligations of confidentiality as Chartered Professional Accountants.
Information We Collect
- Information you send us. When you use a contact form on this website, we collect the details you enter, such as your name, email address, phone number, subject and message.
- Appointment bookings. When you book an appointment, you are taken to Microsoft Bookings, where you provide the details needed to schedule your meeting.
- Client portal. Our client portal is provided by TaxDome. Documents and information you share through the portal are handled within that platform and are not stored on this website.
- Technical information. Like most websites, our hosting provider and security tools automatically record technical data such as your IP address, browser type and the pages you request. This is used to keep the website secure and working properly.
Please do not send sensitive information, such as your Social Insurance Number, tax slips or banking details, through the website contact forms. Use our secure client portal instead.
How We Use Your Information
- To respond to your enquiries and schedule appointments.
- To provide accounting, tax and advisory services you request.
- To protect the website from spam and misuse.
- To meet our legal, regulatory and professional obligations.
We do not sell your personal information, and we do not use it for third-party advertising.
Cookies And Similar Technologies
This website uses only the cookies and similar technologies needed for it to function and stay secure. Our contact forms use Cloudflare Turnstile to tell real visitors from automated spam; Cloudflare may process technical information about your browser and device for that purpose. The Contact page includes an embedded Google map, which may set its own cookies. If we add other tools in the future, we will update this policy.
Service Providers
We rely on trusted service providers to operate this website and our practice, including website hosting, email delivery, Cloudflare (form spam protection), Microsoft (email and appointment booking) and TaxDome (client portal). These providers process personal information only as needed to provide their services to us. Some of them may store or process information outside Canada, where it may be subject to the laws of that jurisdiction.
How Long We Keep Information
We keep personal information only as long as needed for the purposes described above and to meet our legal and professional record-keeping requirements.
Security
We use reasonable physical, technical and administrative safeguards to protect personal information. This website is served over an encrypted (HTTPS) connection. No method of transmitting information over the internet is completely secure, so we cannot guarantee absolute security.
Your Rights
You may ask to see the personal information we hold about you, ask us to correct it, or withdraw your consent to our use of it, subject to legal and professional requirements. To make a request, contact us using the details below. If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada.
Links To Other Websites
This website links to other websites, such as government resources, Microsoft Bookings, TaxDome and LinkedIn. We are not responsible for the privacy practices of those websites.
Changes To This Policy
We may update this policy from time to time. The effective date at the top of this page shows when it was last revised.
Contact Us
Questions or requests about privacy can be sent to our Privacy Officer:
Connectere CPA Professional Corporation
504 – 90 Allstate Parkway, Markham, ON L3R 6H3
Email: info@connecterecpa.com
Phone: +1 (365) 367-1727